Wednesday, August 25, 2004

AllMusic's Response

Received this e-mail from AMG in my mailbox this morning:
Now that we’ve had a chance to catch our breaths following the July relaunch of allmusic, we wanted to take a moment to share with you, our core users, some site plans, tips, and responses to your feedback.

First of all, we’d like to thank you for your patience through this relaunch period. This was a big transition and we didn’t escape without a few missteps. We’ve been working hard on fine tuning the site and its performance and will continue to do so in the weeks and months ahead.

We also appreciate all of the feedback we’ve received. We really do read it all and we make every effort to respond to those who provide their email addresses. We encourage you to visit the Site Guide and the FAQs where many of the issues users have raised have been addressed.

Our user base is very diverse, ranging from those who come to the site with a very specific objective such as fact checking or research, to those who come with no specific purpose, but rather are looking for a music exploration experience. Having such a diverse user base is a challenge when developing the site’s content presentation and functionality. Our user feedback attests to this diversity. It is very common for us to receive back-to-back user messages that wildly praise the new site and hotly criticize the new site. The one thing all of our feedback has in common is passion! We love that our users feel so passionate about allmusic.

Click here to read more about site changes, tips, and responses to your feedback.

Click here to cast your vote on a pending site change.
Of course, neither of those links appear to actually work this morning. Way to go, guys! Bringing "not caring" to a whole new level.


At 12:20 PM, Anonymous Anonymous said...

When will we be able to purchase some products off of

At 9:34 PM, Blogger Banjax said...

ROTFLOL. One thing at a time, my friend. I am already trying to find someone to design me a logo, though. If anyone has any art skills (I have zero), feel free to apply. Notice the word "free." It will be important later on. ;)


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